Contact Fleet Feet Customer Service
Fleet Feet Phone Numbers and Emails
Toll-Free Number:
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(855) 213-4301
Customer Service:
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(205) 970-6620Alabama Location
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(520) 219-2323Arizona Location
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(501) 221-0017Arkansas Location
Fleet Feet Emails:
Fleet Feet Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Fleet Feet Customer Service is rated at 2.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Fleet Feet is 8552134301. 92% of consumers used this number to address their issues and concerns.
The average hold time is less than 1 minute. The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 4 minutes.
Be prepared for the call as Fleet Feet may ask you for the following information to identify you as a customer: nothing or first and last name.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Fleet Feet Customer Service is rated at 2.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Fleet Feet is 8552134301. 92% of consumers used this number to address their issues and concerns.
The average hold time is less than 1 minute. The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 4 minutes.
Be prepared for the call as Fleet Feet may ask you for the following information to identify you as a customer: nothing or first and last name.
People call Fleet Feet mainly because of request for information, return/ replace, shipping and delivery.
13% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Fleet Feet is support@fleetfeet.com. 100% of customers use this email address to address their issues and concerns.
How to Contact Fleet Feet?
Most Popular Number:
| Total calls: 99 | Issues resolved: 4 | Last call: Dec 19, 2025 |
Contact Information
Fleet Feet Website:
Fleet Feet Help Center:
Corporate Office Address:
Other Info (opening hours):
Mailing Address:
PO Box 1269
Carrboro, NC 27510
Fleet Feet Customer Service Reviews
Great company. Extremely helpful.
Very helpful to solve any problems. Best place to buy running gear.
Poor customer service!
Customer service wanted me to return two popped open gels from my order.
I have been a consistent customer with 20+ orders in the last three years. I order gels through the site since they are the same price as other sites but can earn rewards points.
The gels always come poorly packaged.
And this last order the gels were so shoved into a small box, two of them popped open, and the package was dropped off overnight so when I grab it in the morning, it's a stick mess and has got ants.
I contacted Fleet Feet support and was asked to return the opened gels to get replaced. Seriously, like I hadn't already thrown the gels away.
Summary of Fleet Feet Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Fleet Feet?
Request for Information Question:
- “Checking a vest size with your thoughts”
- “Ask”
- “Looking for the size and type of shoe I have purchased”
Return/ Replace Question:
- “Return label”
- “Return”
- “Returned a watch .want to find out when the GIFT CARD will be replenished.”
Shipping and Delivery Question:
- “Sent wrong size”
- “Did not receive product”
- “Order issue”
Account Question:
- “Problem logging in”
- “User ID password”
- “Rewards”
Product/ Service Question:
- “Upset customer”
- Barry upset with situation for the sneakers. I sent my son in Ohio.
- “Complaint”
Payments and Charges Question:
- “Made order paid for month ago haven’t heard nothing”
- “Unauthorized transactions”
- “Military discount”
Activation/ Cancellation Question:
- “Want to cancel a purchase I just made”
- “Canceled”
- “Wondering about why shoe cancel”
Cards Question:
- “Card fraud”
- “Gift card”
Refund Question:
- “My refund”
Employment Question:
- “Management lied to and screwed over for a job by Derek and Traverse City Michigan. Also question about background check.”
Staff Question:
- “Just bought a pair of sneakers two weeks ago was not happy with them. Went back to explain my situation. They told me the new computer was different. Nothing was inside that they could look up who I was had to wait for manager. He was not there. I ne”
Other Question:
- “An order”
- “Shoe issue with my oofos”
- “Shoe issue”
Compare Fleet Feet Customer Service To
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